“As one member said after canceling their seats - this sucks!” Donald Bosseau, a man from California who had been organizing an outing with his church group of 27 people, said he was shocked by a 17 percent fee added to the cost of each ticket, and had to waste his time going around to everyone and asking if they were okay with the higher price. Plain and simple,” wrote TJ Platt from Arizona. If the several dozen I read are any indication, they are mostly one-note: “Stop the fees please,” wrote Pat McCullough, from Ohio. Close to 7,000 people wrote to the Federal Trade Commission (FTC) during an open-comment period about online ticket sales at the end of last year. And Ticketmaster is regularly referred to as one of the most-hated companies in America - it’s the largest online ticket seller by far and has been under monopoly scrutiny since its 2010 merger with Live Nation, the country’s largest promotion and venue company.įees of this size are a common source of confusion and ire. According to a study published by the Government Accountability Office in April 2018, the average ticket fee is now 27 percent of the ticket’s face value, with some fees as high as 37 percent. While these particular numbers may be new to you if you do not live in the Midwest and attend canonical classic rock concerts, the gist is likely familiar. The average ticket fee is now 27 percent of the ticket’s face value
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